We are seeking a dedicated Farsi-English Bilingual Healthcare Customer Service Representative to join our remote team in California, based in McClellan Park.
In this role, you will be the primary point of contact for Farsi and English-speaking patients, providing exceptional support and assistance with healthcare inquiries, appointment scheduling, and insurance information.
Key responsibilities include:
- Handling inbound and outbound calls with professionalism and empathy
- Assisting patients in navigating healthcare systems and services
- Documenting interactions accurately in the database
- Providing multilingual support to ensure clear communication
- Collaborating with healthcare teams to resolve patient concerns effectively
Ideal candidates possess excellent communication skills in both Farsi and English, strong problem-solving abilities, and a compassionate attitude.
Benefits include competitive pay, flexible remote work schedule, health insurance options, paid time off, and ongoing training. Join us to make a positive impact on patient care while working from the comfort of your home in California.