Job Type: Full Time
Job Location: New Berlin Wisconsin
City: New Berlin
State: Wisconsin
We are seeking a dedicated Customer Service Associate – Work From Home position based in New Berlin, Wisconsin.
Responsibilities include:
- Providing exceptional support to customers via phone, email, and chat channels
- Resolving inquiries, issues, and complaints efficiently and professionally
- Maintaining accurate records of customer interactions and transactions
- Collaborating with team members to improve service quality and processes
- Adhering to company policies and procedures to ensure customer satisfaction
Skills needed:
- Excellent communication and active listening skills
- Strong problem-solving abilities
- Self-motivated with strong time management skills
- Ability to work independently in a remote setting
- Technical proficiency with computers and common software
Benefits include:
- Flexible work hours
- Work from the comfort of your home
- Competitive compensation
- Ongoing training and development opportunities
- Supportive team environment