Role: Retail Supervisor (Specialist) at a Nike Factory Store, responsible for leading customer service, store operations, and team support in a fast-paced environment.
Responsibilities: Engage customers with enthusiasm and product knowledge, deliver exceptional service, operate cash registers, manage shipping, stocking, visual displays, and support store events. Lead by example to foster a positive team environment and ensure customer satisfaction.
Qualifications & Skills: Minimum age 18, retail or consumer service experience preferred, flexible to work nights, weekends, and holidays. Must be able to learn product info, demonstrate professionalism, and perform physical tasks like bending, reaching, and standing for extended periods.
Key Duties: Support customer needs, uphold Nike’s service principles, maintain store presentation, and contribute to team success. Embrace diversity and foster an inclusive environment.
Benefits: Employee discounts, paid time off, health savings accounts, 401(k), stock purchase plans, tuition reimbursement, and access to various support programs.