Store Manager – Full Time

Role Overview: Responsible for managing store operations, staff, and processes to ensure efficient functioning and excellent customer service.

Key Responsibilities:

• Recruit, hire, train, evaluate, and retain qualified employees in compliance with laws and policies.
• Provide performance feedback, conduct evaluations, and address gaps through coaching or disciplinary actions.
• Manage staffing levels, open and close the store, and ensure operational readiness.
• Analyze financial and operational data to identify trends, control expenses, and optimize sales and inventory.
• Order merchandise, monitor stock levels, and ensure proper merchandise presentation and signage.
• Maintain accurate inventory, control damages, markdowns, and ensure cash handling and security procedures are followed.
• Lead customer service efforts, maintain a clean and safe store environment, and ensure compliance with policies and procedures.
• Complete all required documentation accurately and timely.

Qualifications & Skills:

• Ability to interpret operational documents and perform mathematical calculations.
• Knowledge of cash handling, inventory management, and merchandising practices.
• Strong communication, interpersonal, organization, and problem-solving skills.
• Experience in retail management preferred; a high school diploma or equivalent is strongly preferred.
• Ability to lift up to 40 pounds frequently and occasionally up to 55 pounds; capable of standing, walking, bending, and climbing as needed.
• Bilingual skills may be preferred at some locations.

Additional Competencies: Leadership aligned with company values, fostering teamwork, supporting staff development, ensuring legal compliance, and maintaining a customer-focused approach.